- Vlocity (Salesforce Industries) offers pre-built solutions on the Salesforce platform that solve the needs of particular Industries that require CRMs to be heavily customized beyond Salesforce in its out-of-the-box State.
- Founded in 2014 , Vlocity quickly gained force as an ” Industry cloud” pioneer with three Forbes cloud 100 awards in 2017,2018,and 2019.
- Salesforce industries is the new name of Vlocity, a tech startup that was officially acquired by Salesforce. Vlocity being a fairly new industry cloud expert has gathered profound technical know-how in six varied industries, they are:
- Communication,
- Media and Entertainment,
- Energy and Utilities,
- Insurance,
- Health
- Government
- Salesforce Omnistudio Overview:
The Salesforce Omnistudio digital engagement suite makes it easy to click configure rich, consumer grade user experiences based on Objects, APEX Classes, REST APIs, and other data Salesforce Omnistudio is divided into several layers of Omnistudio.
1. Digital Experience
* FlashCards : Beginning end ending point for guided interactions.
* OmniScript : Step users through complex tasks. Its called the guided path.
2. Service management
* Integration Procedures : Declarative, server side processes that execute Multiple actions in a single service call.
* Data raptors : Configurable service for retrieving, transforming and updating data.
3. Developer Experience
* IDX Build Tool: Command line automation tool that packages and migrates Omnistudio datapacks in a source control friendly format.
* IDX Workbench : Simplify Dev Ops by making it easy to share updates via source control. This is a desktop application that enables developers to migrate data packs and Salesforce metadata from one org to another or from an org to a git repository.
