Sales Cloud
Sales Cloud is the sales module in Salesforce.com, the world’s #1 CRM software. Salesforce created it for salespeople to improve their sales and customer support strategies for both B2B and B2C contexts. Sales Cloud is a complete customizable product to bring all customer information in an integrated platform.
Salesforce provides it as SaaS or software as service for both browser-based access and with an app.It also allows users to share information with a real-time social feed for collaboration of the user community.
Salesforce Sales cloud helps empower your sales teams to take your customers from leads to cash to loyalty. It fulfills the Salesforce claim of “sell smarter, faster, and from anywhere.” Sales cloud as a separate platform and integrating with other Salesforce platforms offer many benefits for this purpose. The sales teams can achieve their only aim of best results by attracting customers, speeding up productivity, and making better-informed decisions with the many benefits of the sales cloud.
Important Modules and features of Salesforce Sales Cloud
- Lead Management
- Account and Contact Management
- Opportunity Management
- Products and Price Book
- Campaign Management
- Products and Price Book
- Reports and Dashboards
- Process Automation
- Data Management
- Invoicing